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Author
:
Ingo Hengstebeck
Publications
Implementation of an AI Support Chatbot Based on Microsoft Azure OpenAI with Special Consideration of Quality
Bernd Decker
,
Sarah Grzemski
and
Ingo Hengstebeck
In
:
Proceedings of EUNIS 2025 annual congress in Belfast
Keyphrases
Chatbot
,
Generative AI
,
IT support
,
Quality Management
,
Servicedesk
.
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