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Author:Ingo Hengstebeck

Publications
Implementation of an AI Support Chatbot Based on Microsoft Azure OpenAI with Special Consideration of Quality
Bernd Decker, Sarah Grzemski and Ingo Hengstebeck
In:Proceedings of EUNIS 2025 annual congress in Belfast

Keyphrases

Chatbot, Generative AI, IT support, Quality Management, Servicedesk.

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