Strategic and Operational Governance in online learning: the case of the Universitat Oberta de Catalunya

8 pages•Published: September 20, 2022

Eva P. Gil-Rodríguez, Jose Ramon Rodríguez Bermúdez and Daniel Caballlé Brull

Abstract

This paper discusses the design and implementation of strategic and operational ICT governance at the Universitat Oberta de Catalunya (UOC), a fully online university based in Barcelona, Spain. Governance is shown as a maturity process taking place in recent years, from top-down strategic planning to co-responsibility mechanisms set up between business (management and academy) and IT.
On the strategic level, the organization relies on (a) a robust strategic information systems plan that shields long-term investments and annual funding; (b) a corporate governance body which represents major stakeholders; and (c) a stable funding mechanism for IT investments over time.
In the case of operational governance, portfolio management decisions have been devolved to committees representing major business processes, and new prioritizing procedures following agile models have been put in place. These committees also monitor execution and return on investment.
Lastly, this model has been evaluated through a survey among all participants. We show the results of the assessment.

Keyphrases: agile transformation plan, it investment decisions, operational it governance, strategic it governance

In: Jean-François Desnos, Ramin Yahyapour and Raimund Vogl (editors). Proceedings of EUNIS 2022 – The 28th International Congress of European University Information Systems, vol 86, pages 95-102.

Links:	https://easychair.org/publications/paper/8mNK
	https://doi.org/10.29007/vqqk

BibTeX entry

@inproceedings{EUNIS2022:Strategic_Operational_Governance_online,
  author    = {Eva P. Gil-Rodríguez and Jose Ramon Rodríguez Bermúdez and Daniel Caballlé Brull},
  title     = {Strategic and Operational Governance in online learning: the case of the Universitat Oberta de Catalunya},
  booktitle = {Proceedings of EUNIS 2022 –  The 28th International Congress of European University Information Systems},
  editor    = {Jean-François Desnos and Ramin Yahyapour and Raimund Vogl},
  series    = {EPiC Series in Computing},
  volume    = {86},
  publisher = {EasyChair},
  bibsource = {EasyChair, https://easychair.org},
  issn      = {2398-7340},
  url       = {/publications/paper/8mNK},
  doi       = {10.29007/vqqk},
  pages     = {95-102},
  year      = {2022}}

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