Communication Willingness Factors Between Project Stakeholders in the Construction Industry

9 pages•Published: December 11, 2023

Abstract

Effective communication is a critical component of project management and, as a result, an essential component of the construction business. Construction project teams present unique communication challenges with the multidisciplinary makeup of members that have different communication styles with varied levels of understanding, skills, and adaptability. Past research has been fragmented with understanding the factors that promote communication between contracting parties. This study identifies ten factors that impact communication willingness and tests the level of impact of each factor. Additionally, industry practitioners were surveyed on the factors impact on communicating with other project stakeholders. Fifty-three individuals were surveyed in the South-Central region of the United States, representing four different project stakeholders: owners, architects, project managers, and superintendents. A personal desire to succeed and communicating with skilled individuals were found to be the motivators that had the greatest impact on promoting communication willingness. One-way analysis of variance (ANOVA) was used to identify three differences with communication willingness between the different project stakeholders.

Keyphrases: anova, communication, project stakeholders

In: Tom Leathem, Wes Collins and Anthony Perrenoud (editors). Proceedings of 59th Annual Associated Schools of Construction International Conference, vol 4, pages 84-92.

Links:	https://easychair.org/publications/paper/9NL4
	https://doi.org/10.29007/2l22

BibTeX entry

@inproceedings{ASC2023:Communication_Willingness_Factors_Between,
  author    = {Anthony Perrenoud and Heather Gardner},
  title     = {Communication Willingness Factors Between Project Stakeholders in the Construction Industry},
  booktitle = {Proceedings of 59th Annual Associated Schools of Construction International Conference},
  editor    = {Tom Leathem and Wes Collins and Anthony Perrenoud},
  series    = {EPiC Series in Built Environment},
  volume    = {4},
  publisher = {EasyChair},
  bibsource = {EasyChair, https://easychair.org},
  issn      = {2632-881X},
  url       = {/publications/paper/9NL4},
  doi       = {10.29007/2l22},
  pages     = {84-92},
  year      = {2023}}

Download PDF Open PDF in browser