Download PDFOpen PDF in browserDoes Transference Mitigate the Harmful Consequences of Technological Stress? (an Experiment Study on Auditors' Working Engagement in Indonesia)EasyChair Preprint 1515014 pages•Date: September 28, 2024AbstractThis study examines auditors' cognitive distortion by examining the nation of technostress, a sort of transference that happens as a self-defense mechanism (SDMs) when using information and communication technology (ICT). This study explores the relationship between ICT stress and transference and its efforts on auditors' work engagement. This study utilizes an experimental and technical framework that integrates complexity, uncertainty, insecurity, invasion, and task overload. This study employed a 2x2 matrix to measure technostress and transference, which were then utilized to evaluate the level of work engagement among auditors. This study's auditors have less technostress and high transference, indicating they see their profession as superior to others. SDMs are a cognitive state that dramatically improves auditors' engagement level. Moreover, this study has shown that transference is the fundamental origin of negative emotions, which subsequently impacts the coping behavior of auditors. This study finds that implementing transference decreases technical stress, leading to a faster resolution of audit concerns. Keywords: Technostress, Transference, Auditor, Work Engagement, Behaviour Theory Keyphrases: Auditor, Behavior Theory, Technostress, transference, work engagement
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